PAKEZY
Privacy Policy
Last Updated: June 29, 2026
1. Introduction
Welcome to PAKEZY (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the PAKEZY mobile application.
PAKEZY helps users discover destinations, attractions, hotels, tour packages, and travel-related services in Pakistan.
2. Information We Collect
PAKEZY is designed to collect only the information needed to provide travel-related features.
Personal Data (provided by you)
We may collect personal information only when you choose to provide it, such as when you:
Book a tour or travel package (name, email, phone number, travel date, number of travelers, and optional notes)
Contact us through in-app forms or email
Subscribe to updates or newsletters via email
We do not require an account to browse most app content.
Local Data (stored on your device)
The app may store the following information locally on your device using secure on-device storage:
Saved favorites (destinations, attractions, etc.)
Tour booking history
Travel checklist items
This data stays on your device unless you uninstall the app or clear app data.
Usage & Technical Data
We may automatically collect limited technical information to keep the app working properly, such as:
Device type and operating system version
App version
General usage patterns (e.g., screens viewed, features used)
Error and performance logs
This data is used to improve stability, fix bugs, and enhance user experience.
Data We Do Not Collect
Unless you explicitly provide it, we do not collect:
Precise GPS location in the background
Contacts from your phone
Photos, videos, or files from your device
Payment or banking details (bookings are inquiries/requests, not in-app payments)
3. How We Use Your Information
We use collected information to:
Process and manage tour booking requests
Respond to your support messages and inquiries
Display travel content (destinations, attractions, hotels, guides, maps, weather)
Save your favorites and checklist on your device
Improve app performance, security, and reliability
Communicate important updates about our services
4. Permissions
PAKEZY may request or use the following permissions:
Permission Purpose
Internet
Load travel content, images, booking data, and weather information
Phone (optional)
Let you call hotels, guides, hospitals, or emergency numbers from within the app
External links
Open Facebook, WhatsApp, Google Maps, email, or phone dialer when you tap related buttons
Note: PAKEZY does not require access to your camera, photo gallery, microphone, or contacts for core features.
Permissions are used only for the feature you choose to use.
5. Third-Party Services
PAKEZY may connect to third-party services, including:
Our backend API (pak-tourism.vercel.app) — for destinations, bookings, and travel content
Open-Meteo — for weather and city geocoding
Google Maps — when you open directions or location links
Facebook — when you choose to visit our social page
WhatsApp — when you choose to contact a tour guide
Google Play Services / Apple Services — for app distribution and device-related functions
These services may collect information according to their own privacy policies. We encourage you to review their policies separately.
6. Data Sharing
We do not sell your personal information.
We may share information only:
With service providers that help us operate the app (e.g., hosting/API providers)
When required by law, legal process, or government request
To protect the rights, safety, and security of PAKEZY, our users, or others
7. Data Security
We use reasonable technical and organizational measures to protect your information, including secure data transmission (HTTPS) where applicable.
However, no method of transmission or storage is 100% secure. You use the app at your own risk, and we cannot guarantee absolute security.
8. Data Retention
On-device data (favorites, checklist, local bookings) is kept until you delete it or uninstall the app.
Booking and contact data submitted through the app may be retained as long as needed to process your request and for legitimate business or legal purposes.
9. Children’s Privacy
PAKEZY is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us and we will delete it.
10. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent where processing is based on consent
Object to or restrict certain processing
To exercise these rights, contact us using the details below.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted in the app or on our website with an updated “Last Updated” date. Continued use of the app after changes means you accept the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Email: mrizwansar@gmail.com
Support: info@paktourism.com
隐私政策
最后更新：2026年6月29日
1. 简介
欢迎使用 PAKEZY（“我们”）。我们致力于保护您的个人信息和隐私权。本隐私政策说明您在使用 PAKEZY 移动应用程序时，我们如何收集、使用、存储和保护您的信息。
PAKEZY 是一款帮助用户发现巴基斯坦旅游目的地、景点、酒店、旅游套餐及相关旅行服务的应用。
2. 我们收集的信息
PAKEZY 仅收集提供旅行相关功能所需的信息。
个人数据（由您主动提供）
仅在您选择提供时，我们可能会收集以下个人信息，例如当您：
预订旅游或旅行套餐（姓名、电子邮件、电话号码、出行日期、旅客人数及可选备注）
通过应用内表单或电子邮件联系我们
通过电子邮件订阅更新或资讯
浏览大部分应用内容无需注册账户。
本地数据（存储在您的设备上）
应用可能使用设备本地安全存储保存以下信息：
收藏内容（目的地、景点等）
旅游预订记录
旅行清单项目
除非您卸载应用或清除应用数据，否则这些数据仅保存在您的设备上。
使用与技术数据
我们可能会自动收集有限的技术信息以保持应用正常运行，例如：
设备类型和操作系统版本
应用版本
一般使用行为（如浏览的页面、使用的功能）
错误和性能日志
这些数据用于改进稳定性、修复问题并提升用户体验。
我们不会收集的数据
除非您明确提供，我们不会收集：
后台精确 GPS 位置
手机通讯录
设备中的照片、视频或文件
支付或银行信息（预订为咨询/请求，非应用内支付）
3. 我们如何使用您的信息
我们使用收集的信息用于：
处理和管理旅游预订请求
回复您的支持与咨询
展示旅行内容（目的地、景点、酒店、导游、地图、天气）
在设备上保存您的收藏和清单
提升应用性能、安全性与可靠性
就服务相关重要信息进行沟通
4. 权限说明
PAKEZY 可能会请求或使用以下权限：
权限 用途
网络
加载旅行内容、图片、预订数据和天气信息
电话（可选）
允许您从应用内拨打酒店、导游、医院或紧急电话
外部链接
在您点击相关按钮时打开 Facebook、WhatsApp、Google 地图、邮件或拨号应用
说明： PAKEZY 的核心功能不需要访问您的相机、相册、麦克风或通讯录。
权限仅用于您正在使用的相关功能。
5. 第三方服务
Open-Meteo — 用于天气和城市地理编码
Google 地图 — 当您打开路线或位置链接时
Facebook — 当您选择访问我们的社交页面时
WhatsApp — 当您选择联系导游时
Google Play 服务 / Apple 服务 — 用于应用分发及设备相关功能
这些服务可能根据其各自的隐私政策收集信息。建议您另行查阅其隐私政策。
6. 数据共享
我们不会出售您的个人信息。
我们仅在以下情况下共享信息：
与帮助我们运营应用的服务提供商（如托管/API 提供商）
法律、司法程序或政府要求时
为保护 PAKEZY、用户或他人的权利、安全与合法权益
7. 数据安全
我们采取合理的技术与组织措施保护您的信息，并在适用情况下使用安全传输（HTTPS）。
但任何传输或存储方式都无法保证 100% 安全。您需自行承担使用风险，我们无法保证绝对安全。
8. 数据保留
设备本地数据（收藏、清单、本地预订）将保留至您删除或卸载应用。
通过应用提交的预订和联系数据可能会在合理业务或法律需要期间保留，以处理您的请求。
9. 儿童隐私
PAKEZY 不面向 13 岁以下儿童。我们不会有意收集儿童个人信息。如您认为儿童向我们提供了数据，请联系我们，我们将予以删除。
10. 您的权利
根据您所在地区，您可能有权：
访问我们持有的您的个人数据
要求更正或删除您的数据
在基于同意的处理中撤回同意
反对或限制某些数据处理
如需行使上述权利，请通过下方联系方式与我们联系。
11. 政策变更
我们可能会不时更新本隐私政策。更新后的版本将在应用或网站上发布，并注明新的“最后更新”日期。您在变更后继续使用应用，即表示接受更新后的政策。
12. 联系我们
如对本隐私政策或您的数据有任何疑问，请联系：
电子邮件： mrizwansar@gmail.com
客服邮箱： info@paktourism.com